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Welcome to Kāinga Tau

“Kāinga Tau” means a home where people feel settled, safe and supported. It’s more than just having a roof over your head – it’s about creating a space where whānau can thrive, feel a sense of belonging and enjoy wellbeing and calm.

Previously called Sustainable Tenancies, Kāinga Tau began as a support programme for whānau at risk of losing their tenancy.

It has now expanded to support all whānau in Residential Tenancy.

We know renting can be challenging.

It’s your home, but not fully your own, and many whānau worry about the housing crisis or speaking up about issues.

Kāinga Tau is here to make renting better for everyone.

What We Do For You

We provide free advice and advocacy with:

  • Understanding your rights as a renter
  • Solving problems with your landlord or property manager
  • Going to the Tenancy Tribunal if needed
  • Making sure you know your responsibilities as a tenant
  • Learning about healthy homes standards
  • Teaching you about renting through our programmes

 

Who Can Use Our Service?

Anyone who rents a home in Taupō or Tūrangi with a Residential Tenancy Contract can get our help.

What you need to know:

  • The service is completely free
  • We’ll have a kōrero to understand your needs and goals
  • You’ll need to sign a waiver so we can talk to your landlord or property manager on your behalf
  • You can stop using our service anytime you want
  • We’ll work with you until your needs and goals are achieved

Getting Started is Easy

Step 1: Reach Out

We’ll need you to fill out our online form on our Housing page or email us at heiwikainga@tst.maori.nz

Step 2: We'll Call You

Our Pouārihi Kāinga or someone else from our team will call to schedule an initial hui.

Step 3: Meet Together

We’ll have a hui to understand exactly what support you need and what goals you need help from us to achieve.

Step 4: Make a Plan

Together we’ll create a plan that shows what needs to happen and who will do what.

Step 5: Track Progress

We’ll work the agreed action together, keep track of how things are going and support you.

Step 6: Reach Your Goals

We’ll work together until your needs are met and goals achieved.

He iwi kāinga

He Iwi Kainga is the Tūwharetoa Settlement Trust's housing strategy, set up in 2019 to help with the housing needs of Ngāti Tūwharetoa whanau.

Kārati/Grants

The Trust provides a number of grants to support our marae operational costs and benefit the people of Tūwharetoa.

Tuhinga

The simplest way to keep up-to-date is to follow our socials and to subscribe to our regular email newsletters.

Rehita/Register

You can download the Registration Form or you can complete your Registration online.

Have a question? Kōrero Mai!

0800 TUWHARETOA (889 427) or 07 386 8832

Education grant queries:

education@tuwharetoa.co.nz

STEM Scholarship queries:

info@tst.maori.nz